
Does explaining what you do feel harder than it should? You're in the right place.
Strategy that reconnects you to your business
Focused deep dive
Resolving friction in one key area.
2 weeks
We dive deep into the core of your business and one key layer: your services, your voice, or your experience.
Come out the other side with a clear path forward.
£1,595
Full strategy sprint
For when one area isn't enough.
4 weeks
A complete strategic overhaul across your purpose, people, solutions, voice, and customer experience.
Repositioning your entire business around a clear centre.
£2,445

I work collaboratively
01. Pre-work
You complete a focused intake questionnaire. I review your current materials and identify where the friction is.
02. Deep dive
One or two 90-minute workshops, depending on your chosen format. We work through your core and the areas that matter most. Getting to clear decisions and a defined direction together.
03. Delivery
Everything from our sessions is refined into a full strategy document and a concise one-pager you can actually use day-to-day. Delivered with a clear action plan and a full walkthrough.
"Lucy was an invaluable partner to our company throughout the process. She was highly diligent, detail-oriented, and truly took the time to understand our vision—delivering exactly what we were looking for in our website. In addition to scheduled meetings, she provided thorough training sessions that equipped us with the knowledge and confidence to manage and update the site on our own. I would highly recommend Lucy to anyone looking for a reliable and results-driven professional."
Peter
"Lucy has been incredible, I can't recommend her enough! She helped improve the SEO for my website and explained everything clearly throughout the process. I’ve already noticed positive changes in my site’s visibility and overall performance. Lucy was professional, knowledgeable, and easy to work with from start to finish. I’d definitely recommend Elevating Ecom to anyone looking to grow their online presence and improve their website SEO."
Philly
"Really comprehensive, knowledgeable experience , Lucy is an absolute pleasure to work with, gives lots of advice and steer and literally makes magic come to life."
Chris
"We have worked with Lucy on several projects. Her work is always of an excellent standard, delivered on time (or early!) and at a fair price. We look forward to working with her again in the future, highly recommended."
Chris
"Lucy is excellent to work with and I’m delighted with the website she has developed for my business. She was quickly able to translate my vision into a professional looking and user-friendly website. I highly recommend Elevating Ecom Ltd."
Conor
"Lucy did a fantastic job and completely overhauled our website from an outdated, difficult to navigate site to a very nice looking and easy to use website. She also went above and beyond to help us get it up and running. Lucy took the time to find out exactly what we were hoping for and was a pleasure to work with."
Flo
"We've had an outstanding experience working with Lucy at Elevating Ecomm. She has been instrumental in designing both our website and brochures, delivering sleek, professional, and highly effective materials that align perfectly with our brand. Her attention to detail, creative insight, and ability to translate our vision into polished designs have been invaluable.
Lucy is also a pleasure to work with—responsive, communicative, and consistently meeting deadlines without compromising on quality. She takes feedback on board effortlessly and always finds ways to refine and enhance the final product. "
Darren
"Lucy, is very patient and spends a lot of time putting things in away that I could understand. Very thorough and helpful. She went beyond what I expected and has improved our website so it looks professional and up to date with a more modern look. She was able to take on the ideas we had and translate them into what we were thinking."
Sarah
"Working with Lucy was an absolute pleasure! She was incredibly friendly and professional throughout the whole process, making everything easy to understand and crystal clear. She really took the time to understand me and my business so she could translate this into my website and branding! She was also really considerate with timings and always worked around my availability for calls, which I really appreciated.
Lucy gave me a thorough handover of the website, making sure I felt confident editing things myself going forward. Her knowledge and expertise really shone through, and I felt in very safe hands. I’d 100% recommend her to anyone looking for a website designer, and I’d love to work with her again in the future!"
Lauren
"Lucy at Elevating Ecom has been amazing from start to finish. She designed my website and went above and beyond to make sure everything was exactly how I wanted it. She’s knowledgeable, supportive, and genuinely cares about delivering great results. I’m so grateful for her help and would 100% recommend her."
Robyn
"Lucy was an absolute pleasure to work with. She quickly understood our brand and delivered a website that was exactly what we had envisioned. Beyond the website, she also created social media templates, brand decks, and supporting content, all of which exceeded our expectations. Her passion, knowledge, and willingness to go above and beyond truly set her apart. I would highly recommend Lucy and look forward to working together on future projects. Thank you from Orion Design and Print"
Melanie
I'M LUCY. FOUNDER OF ELEVATING ECOM.
The strategist helping founders build winning businesses.
I know the feeling: your business has grown, but how you're showing up hasn't caught up yet. With 12+ years across strategy and digital, including brands like Sweaty Betty, NatWest and Asda, I help founder-led businesses get clear on what makes them the obvious choice, and build everything around that.

Ready to get started?
01. Discovery call
Tell me where you're at and what feels unclear.
02. Align approach
Based on what you share, I'll recommend the best format and walk you through what to expect.
03. Show up properly
You'll leave with a strategy you can build from. With clear positioning, a defined direction, and the confidence to make decisions without second-guessing yourself.






























