top of page


Could your brand be someone’s third space?
The world doesn’t need another run club. But your customers might need somewhere to go.
4 days ago9 min read


I knew where to buy everything before I knew I was moving
So how do you get front of mind for your customers? & make it onto my shopping list?
Oct 207 min read


How to become the most interesting person in the room.
This is Emma Grede's latest advice, but what does that actually mean? How do you become interesting?
Oct 136 min read


Your industry has a default solution. Don't use it.
Five questions for when you've found the right problem, but you're still solving it like everyone else.
Oct 66 min read


Being slightly better isn't a position
The best brand positioning starts with a different problem, rather than a better solution. Here's four ways I've found that problem for clients this year.
Sep 297 min read


Your algorithm is (wrongly) telling you yes.
You wouldn't take advice from a sleazy salesman, yet you're taking it from your social media feeds.
Sep 225 min read


The balance of earning vs building when you're self-employed
I'm taking my first proper break in seven months and realising the uncomfortable truth that I need to (temporarily) earn less
Sep 154 min read


You are your first customer, but make sure you're not your last.
Being your customer is an advantage. But being your only customer is an expensive way to solve your own problem.
Sep 86 min read


Are your September goals actually yours?
Why most September goals fail, and how to set targets you're genuinely motivated to hit.
Sep 17 min read


We're not goldfish. You're just boring.
You get ~40 seconds before people decide you're not worth their attention. Here's five things that change what they decide.
Aug 257 min read


Being different for a reason isn't easy. So what's your twist?
Every interesting business is an existing idea with one deliberate change. Here's how to find your own twist.
Aug 185 min read


Everyone wants a brand world but nobody tells you what that means.
Here's my full framework for one of 2026's most-used business terms, and examples of what that means for all types of business.
Aug 116 min read


How to position your business to be interesting again.
Branding has become monotonous, with many businesses appearing and sounding the same. Discovering your unique intersection is your key to standing out, so here's how to break free and stand out.
Aug 46 min read


Why money is the worst possible motivation for anything creative.
Contrary to the Substack gurus, in the past year I've written 51 articles, gained 41 subscribers, and made £0. And I've hit every writing goal I set.
Jul 284 min read


Hooters has lost its nerve and its audience. How would I turn it around?
If a business manages to create a clear point of difference, you have to cling to it with tooth and nail. Hooters has waved it goodbye.
Jul 218 min read


The new status symbol isn't a logo
88% of wealthy customers don't measure status by what they own, but by what they can attend. So how can your customer experiences do the selling for you?
Jul 146 min read


WhatsApp's turned itself into a search engine and checkout.
Your customers can search, ask, choose, pay, and order without ever leaving WhatsApp. That's only brilliant if it's your business they find.
Jul 76 min read


[Boring] founder-led brands are dead.
Creators were everywhere at Cannes Lions. So what's separating the successful creator entrepreneurs from the failing founder-led brands, if it's not the name?
Jun 307 min read


What distinguishes buying from building attention at the FIFA World Cup?
$10.5 billion of marketing is live right now, and the cheapest moment in the tournament is winning the conversation.
Jun 235 min read


Everyone's so afraid of trying too hard that nobody's trying at all.
The Take That tour was three 50-something-year-olds completing two hours of fully choreographed dancing. Try-hards have never looked so good.
Jun 167 min read
bottom of page