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Google can now call your competitors. Is it going to call you?
The answer to what brands do about the biggest Google search announcement in 25 years is less, not more.
May 267 min read


Three things every brand needs to be aware of
Shortening down all the business noise into the three themes I think every business should actually take action on.
May 126 min read


Product complacency is killing you
Brands are forgetting that your business is about what you sell. And no amount of marketing can protect the share-price or success if your quality is bad.
May 54 min read


Marathon runners are better at setting goals than business owners
Marathon finish times reveal a lot about how we set (and miss) targets in business. And how we should be more like marathon runners.
Apr 287 min read


The difference between stating beliefs and building them
Tony’s Chocolonely shows what happens when belief is built into the business itself.
Mar 317 min read


Why your business isn't growing
Growth rarely fails because of effort. But it can fail from effort in the wrong areas. These are the three areas every business needs to prioritise.
Jan 278 min read


How to grow your business when you can do anything
Running your own business removes external limits. So how do you decide what’s worth building when you have an endless list of possible next steps?
Jan 209 min read
Is self-protection going to cost us our success?
Self-protection has become a cultural priority, but not without consequence. So what happens when we forget that business has always been built on understanding people?
Jan 137 min read
2026 is the year your purpose needs to mean something.
Your business is meant to change more than just your life. Here's why, and how you can choose to build with intention.
Dec 16, 20258 min read


Everything is a 5-year-plan
Apparently the best business advice comes from spontaneous conversations in Christmas market beer tents?
Dec 9, 20255 min read


A new chapter for founder-led brands
Founder-led once gave businesses an edge, but now it’s what’s holding many back.
Oct 28, 20258 min read


Using your website to deepen customer connection
Conneciton is one of the top words flying around at the minute. But it seems that websites are being left out of this conversation on how to create a community. They're still being viewed as just the gateway for people to sign up to your community, rather than to become part of it. So let me show you how to use them best.
Oct 22, 20254 min read


Pick ONE focus to transform your business
It's week 43 and you can't do it all this year. But you can do one thing really well.
Oct 21, 20258 min read


Managing risk without losing direction
Running a business means flying in all kinds of weather. Every business idea carries risk, but not every risk is worth the flight.
Oct 14, 20259 min read


Positioning your business in Self Determination Theory
You have to look inwards if you want to grow outwards.
Sep 2, 20255 min read


How to understand your target customer
Most people approach defining their target customer like a checklist. Name; age; job title; goals; challenges; interests. But ticking off surface-level details isn’t what's going to help you understand your customer. And it's definitely not going to help you connect with them. So how do you truly understand your target customer and meet their needs? I'm glad you asked...
Aug 27, 20254 min read


Business is just problem solving
But have you framed the problem clearly enough for your customer to see it?
Aug 26, 20258 min read


No one needs your service
There's three main ways to sell and only one of them is right.
Aug 19, 20254 min read


More options don’t lead to better customer decisions
Is there anything worse than a supermarket big shop? No? Here's why.
Aug 5, 20255 min read


How to understand what your customer needs
Most business owners are working with a version of their customer that only exists in their head. But if you don't deeply understand what your audience needs from you, your website, your offers, and your copy will struggle to connect.
Jul 23, 20253 min read
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