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I knew where to buy everything before I knew I was moving
So how do you get front of mind for your customers? & make it onto my shopping list?
Oct 207 min read


Your industry has a default solution. Don't use it.
Five questions for when you've found the right problem, but you're still solving it like everyone else.
Oct 66 min read


Being slightly better isn't a position
The best brand positioning starts with a different problem, rather than a better solution. Here's four ways I've found that problem for clients this year.
Sep 297 min read


Your algorithm is (wrongly) telling you yes.
You wouldn't take advice from a sleazy salesman, yet you're taking it from your social media feeds.
Sep 225 min read


You are your first customer, but make sure you're not your last.
Being your customer is an advantage. But being your only customer is an expensive way to solve your own problem.
Sep 86 min read


Being different for a reason isn't easy. So what's your twist?
Every interesting business is an existing idea with one deliberate change. Here's how to find your own twist.
Aug 187 min read


How to position your business to be interesting again.
Branding has become monotonous, with many businesses appearing and sounding the same. Discovering your unique intersection is your key to standing out, so here's how to break free and stand out.
Aug 47 min read


WhatsApp's turned itself into a search engine and checkout.
Your customers can search, ask, choose, pay, and order without ever leaving WhatsApp. That's only brilliant if it's your business they find.
Jul 76 min read


Your customers are (unintentionally) lying to you
(At least, I hope unintentionally) (But why?)
Jun 26 min read


Google can now call your competitors. Is it going to call you?
The answer to what brands do about the biggest Google search announcement in 25 years is less, not more.
May 267 min read


People don't actually want more connection.
If there’s a low barrier to entry and you still don’t do it? Then you’re setting the wrong goal.
May 196 min read


Product complacency is killing you
Brands are forgetting that your business is about what you sell. And no amount of marketing can protect the share-price or success if your quality is bad.
May 54 min read


Memorable brands sit at an intersection
Combining your ideas to create a space no competitor can copy.
Apr 146 min read


The difference between stating beliefs and building them
Tony’s Chocolonely shows what happens when belief is built into the business itself.
Mar 317 min read


You cannot design your brand voice
Your voice isn't a list of 5 personality words, or a table of things you do and don't say. So what is it instead?
Mar 106 min read


How to think differently to get better ideas
None of us are actually going on that digital detox we romanticise.
Feb 246 min read


How to start the thing you keep thinking about.
Is the problem knowing where to begin, or believing you can?
Feb 109 min read


How to think of an idea worth starting
Want to start something, but don’t yet know what? You’re probably putting too much pressure on your ideas.
Feb 36 min read


Why your business isn't growing
Growth rarely fails because of effort. But it can fail from effort in the wrong areas. These are the three areas every business needs to prioritise.
Jan 278 min read
2026 is the year your purpose needs to mean something.
Your business is meant to change more than just your life. Here's why, and how you can choose to build with intention.
Dec 16, 20258 min read
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